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January 2023

Reopen a closed session

Integration API

You can now reopen a closed session with the Reopen customer session endpoint. You can use this endpoint, for example, when a session has been completed but still needs to be edited.

Learn more about session states.

Improved performance for high-load loyalty programs

Loyalty programs

The increased support for high-load loyalty programs means your customers can earn loyalty points faster and on a bigger scale than before.

This enterprise-grade scalability improves consistency for real-time updates.

Evaluate specific campaigns with dry requests

Integration API

You can now send dry requests against the campaigns of your choice, regardless of their state.

For example, to test disabled campaigns before activating them. You can send a dry request via the API tester or by Postman via our Integration API Postman collection.

Picklist values for custom effect parameters

Rule Builder

Custom effects now support picklist values. Use this feature to control the allowed values for parameters of string and list of strings type.

Cart item filter attributes

Rule Builder

When you create a cart item filter that returns a list of cart items, 2 attributes related to it are automatically created:

  • <Filter name> item count
  • <Filter name> total price

You do not have to create additional filters to access this data anymore so the new filter shortcut button has been removed.

Bundle definitions attributes

Rule Builder

Smiliarly to the cart item filters attributes, when you create a bundle definition, a Count (<Bundle definition name>) attribute is created automatically. It represents the total number of bundles formed by the given bundle definition.

More monthly updates
  • (2023-01-24) Rule Builder: You can now set picklists for custom effect parameters of type time and number.
  • (2023-01-24) Loyalty: New tentativePendingBalance field in the loyalty object which returns the future value of the pending balance based on the order of effects in the Rule Builder.
  • (2023-01-10) Loyalty: Ability to export the current balance report for a specific date.
  • (2023-01-10) Management API: Restrict Management API keys to a given Application.
  • (2023-01-10) Account: Enforce stronger password complexity for user accounts.
  • (2023-01-10) Account: Request re-authentication after 24 hours of no activity in the Application.
  • (2023-01-10) Account: Reset-password links expire in 30 minutes. User-invitation links expire in 24 hours.
  • (2023-01-10) Outbound Notifications: Campaign evaluation information is also returned for the campaign_created and campaign_evaluation_tree_changed events.
Bug fixes:
  • (2023-01-24) Loyalty: The Loyalty Cards tab in the Manage Loyalty Program menu is now highlighted when open.
  • (2023-01-24) Loyalty: Fixed an issue that allowed users to be awarded 0 loyalty points in certain cases.
  • (2023-01-10) Loyalty: Manually adding/deducting points is now listed in the audit logs.
  • (2023-01-10) Rule Builder: Fixed an issue related to negative point deductions and additions.
  • (2023-01-10) Rule Builder: Fixed a bug where sometimes the rule builder would not load after deactivating specific custom attributes.
  • (2023-01-10) SSO: Fixed an issue related to SSO error handling and SAML decoding.
  • (2023-01-10) Rule Builder: Event attribute of time type is now correctly displaying in the Rule Builder.
  • (2023-01-10) Coupons: Coupon creations now work correctly when using attributes ChannelName = Influencers and CampaignGroup = Paid.
  • (2023-01-10) Attributes: Fixed UI inconsistencies in the attribute creation form.
  • (2023-01-10) Attributes: 2 attributes had identical names (Number of coupon usages (Coupon)). They now have more appropriate names: Total coupon redemptions (Coupon) and Coupon redemptions for this profile (Coupon).
  • (2023-01-10) Loyalty: Fixed the negative projected balance values returned from the List customer data endpoint.