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September 19, 2023

Redesigned users, roles, and permissions

Roles & permissions

On the new Users and Roles page, you can manage everything related to the users of your organization, the roles and permissions they have, and the campaign access groups they are part of.

The fully redesigned page allows you to create highly customizable roles, either from a template or from scratch, to match the needs of your organization.

Campaign types


Introduced campaign types to give you more flexibility in managing your campaigns:

  • Standard campaigns are all current Talon.One campaigns that can apply effects to all entities, such as customer sessions and cart items.
  • Item campaigns are a specialized type of campaign that can apply effects only to individual cart items.
September 6, 2023
Integration API

Added the List customer's unused loyalty points and the List card's unused loyalty points endpoints so you can view the balances of unused points linked to a customer profile or a loyalty card.

New export customers' tier data endpoint

Management API

Added the Export customers' tier data endpoint, which allows you to export all the customers from a loyalty program including the tiers they are in.

Export customers and their tiers

Loyalty programs

You can now export the list of users from a loyalty program, including the tiers they are in, as a CSV file directly from the Campaign manager. See Exporting loyalty tier data.

More monthly updates
  • (2023-09-19) Campaign Manager: Added a message to the Customers page that informs you which time zone the timestamps are displayed in.
  • (2023-09-19) Notifications: An email notification is now sent every time a notification is disabled.
  • (2023-09-06) Cart item filters: When an Item Category (Item) attribute is hidden, Talon.One no longer shows it when creating a cart item filter.
  • (2023-09-06) API: The Get transactions endpoints now have a loyaltyTransactionType parameter. Use it only to retrieve specific types of transactions.
  • (2023-09-06) Webhooks: The Webhooks page has been redesigned.
  • (2023-09-06) Notifications: The Campaign notifications page has been redesigned and moved into the Notifications page. See Notifications.
  • (2023-09-06) Notifications: The pending points notification type is now more precise and provides the start and expiration dates of the points. See the schema.
  • (2023-09-06) Campaign evaluation: Improved response times when evaluating many campaigns in a campaign evaluation group whose evaluation mode is set to Highest Discount.
  • (2023-09-06) Usage & Limits page: An indication was added to show the date when the account usage was last updated.
  • (2023-09-06) Loyalty: Improved the error message when trying to import invalid CSVs with loyalty data.
Bug fixes:
  • (2023-09-19) Rule Builder: Fixed a bug where sometimes the Rule Builder did not load properly.
  • (2023-09-19) Applications: Fixed a bug that prevented the updated value of a boolean attribute to be displayed in the Triggered effects window when viewing Sessions or Events logs.
  • (2023-09-06) Rule Builder: Fixed a bug that prevented users from copying promotional rules with custom per-item effects as strikethrough rules.
  • (2023-09-06) Imports: Fixed a bug that prevented users from importing referrals and coupon codes when values were missing for some rows.
  • (2023-09-06) Imports: Import of coupons and referrals from a CSV file now fails if expiration/start date is not given in some rows.
  • (2023-09-06) Exports: Fixed a bug that caused a date-range inconsistency when exporting loyalty program dashboard data.
  • (2023-09-06) Loyalty tiers: Fixed a bug that prevented tiers from updating properly when retroactively changing their start date.