October 21, 2026

Version 26.21

See this release's improvements and features, or subscribe to our RSS feed.

Start customer progress effectAchievements

The new Start customer progress effect starts a customer's progress in an achievement without increasing it. The progress status is set to inprogress and the progress value is set to 0. This Rule Builder effect returns the startAchievementProgress API effect.

Update customer progress per item effectAchievements

The new Update customer progress per item effect updates a customer's achievement progress for each qualifying cart item. When a customer returns an item, Talon.One automatically rolls back the progress for that item. This Rule Builder effect returns the increaseAchievementProgressPerItem API effect.

Audience-based variant assignmentExperiments

You can now create experiments using the audience-based variant assignment experiment type. Connect an audience to each variant so that it targets a specific group of customers.

You can also sync customer segments from third-party platforms such as Braze or Klaviyo to Talon.One audiences and test different effects on each segment without changing your integration.

New API endpointsManagement API

• The List giveaway pools endpoint lets you retrieve all the giveaway pools in your account programmatically.
• For Applications with the Campaign staging and revisions feature enabled, use the Get current revision version endpoint to retrieve the current revision version for a specified campaign. The activateAt property returns the finalization date for pending campaign revisions.

More updates

Enhancements:

• Achievements: progressTrackerId is now included in the response of the List customer's achievement history endpoint.
• Loyalty: The following fields are now included in loyalty notification payloads: AwaitsActivation, ValidityDuration, and Created.
• Integrations: Added customer_is_authenticated to the list of available options for the transaction data sync in Shopify. This Checkout attribute is synced to a session attribute that can be used in rule conditions.
• Campaign evaluation: Improved the UI for campaign evaluation scope by adding a new icon for Standard campaign to differentiate it from the Session scope.
• Management API: Added new JSON objects to the Create ruleset (V2) endpoint.
• Rule Builder: In campaigns connected to specific stores, the integration ID of those stores is now available as a picklist value in conditions.
• Rewards: You can now copy a reward within the same Application or to another one.
• Giveaways: The giveaway pools index page has been updated with a new search field and an improved table layout.
• Dashboards: Updated the Application dashboard to account for customer session state changes. When a session is reopened, canceled, or partially returned, the dashboard data is updated accordingly. Talon.One starts collecting this data with this release, and the dashboard switches to the new data one week later. Sessions closed before this release aren't recalculated when their state changes.
• Login page: Talon.One is now an Adyen company. We have updated the Talon.One login page design and added direct links to our documentation, What's new, and the Learning hub.

Bug fixes:

• Achievements:
  • Fixed a bug where achievements connected to an Application but not used in any active campaign were returned in the List customer's available achievements endpoint response.
  • Fixed a UI bug where the list of Applications was not fully visible when creating achievements.
• Loyalty:
  • Fixed a bug where a customer's tier was not downgraded when points and their tier expired at the same time.
  • Fixed a bug where the Import join dates for a loyalty program endpoint accepted join dates in the future.
• Campaign templates: Fixed a UI bug where a best prior price alert appeared when you connected a template to an Application that doesn't have the best prior price feature enabled.
• Campaigns: Fixed a bug where the campaignEligibility response content returned SKIPPED instead of ALL_CONDITIONS_FAILED.
• Experiments:
  • Fixed a bug where renaming a variant in an active experiment caused the experiment dashboard to show the wrong winning variant and changed the order of variants in the Rule Builder.
  • Fixed a bug where rows in the experiment list had different heights depending on whether the experiment had a winning variant.
• Audiences:
  • Fixed a bug where the sandbox icon appeared next to live audiences in the audience list.
  • Fixed an issue where the error message shown when deleting or editing an audience didn't list the experiments that use the audience, only the campaigns.