What's new

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April 30, 2025

Changes to achievement conditions

Loyalty

We've replaced the Achievement is completed condition with the Has completed an achievement condition. This allows you to check a customer's achievement status in the current session.

We've also introduced the Check customer progress in an achievement condition, which allows you to check customer progress status in an achievement.

Permissions for campaign templates

Campaigns

You can now assign permissions for templates and campaigns created from templates by setting Create and edit, View, or No access permissions for users.

More monthly updates

Enhancements:

• (2024-04-30) Dashboards:
  • You can now export Application dashboard data as a CSV file for all or selected campaigns.
  • Redesigned the dropdown menu and improved the UI for the Loyalty dashboard, Application dashboard, and Account dashboard. You can now select from an increased number of entities in dropdown menus.
• (2024-04-30) Documentation: We've improved the Technology partners section:
  • Added a Summarize button to all the tutorials (example) to provide a tutorial summary using AI.
  • Added step-by-step guides to all the tutorials (example)to visualize the sequence of user actions.
  • Added a tutorial about using notifications with Braze.
• (2024-04-30) Logs: Introduced the following improvements to the webhook logs page:
  • The filter options include response code and webhook name.
  • The time range filter shows predefined options and is easier to use.
  • The response code color is based on the request status.
• (2024-04-30) Notifications: The payload for campaign notifications now contains the store integration ID.
• (2024-04-30) Loyalty: Tiers are now reevaluated faster after transactions.
• (2024-04-02) Campaign templates: When you create a template, you can now select an Application faster by entering its name in the field.
• (2024-04-02) Campaign Manager: Added Autofill buttons to automatically generate rule titles, campaign descriptions and tags, and template descriptions and tags using AI.
• (2024-04-02) Loyalty: The maximum page size has been increased to 1000 for the following endpoints:
  • List customer's loyalty transactions
  • List customer's unused loyalty points
  • List card's transactions
  • List card's unused loyalty points

Bug fixes:

• (2024-04-30) Dashboards:
  • Fixed a bug where the campaign filters on the Application dashboard displayed the incorrect number of campaigns in each state.
  • Fixed the incorrect formatting of large numbers.
• (2024-04-30) Loyalty:
  • Fixed a bug where the empty state page for card-based loyalty programs did not display the option to create new cards.
  • Fixed an error that occurred when activating pending points for a deleted customer profile.
• (2024-04-30) Catalogs: Fixed a bug that returned a 500 Internal Server Error status code when attempting to delete previously set attributes using the PATCH HTTP method.
• (2024-04-30) Strikethrough pricing: Fixed a bug where the number of batches did not accurately reflect the number of notification requests.
• (2024-04-30) Cart item filters: Fixed a bug that did not allow the contains operator to be used as expected in cart item filters in the Rule Builder.
• (2024-04-30) Roles and permissions: Fixed an issue where campaigns could not be created from templates due to attributes that were made mandatory in Applications or templates.
• (2024-04-02) Notifications:
  • Fixed a bug in Upcoming tier downgrade notifications where the NextTier property returned a null value in the request payload for users who were already in the lowest tier. It now returns the name of the lowest tier instead.
  • Fixed a bug in Tier downgrade notifications where requests were sometimes not sent when loyalty points and tiers expired concurrently.