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August 2022

New Integration API endpoint for loyalty​

Integration API

The Integration API now has a new endpoint to retrieve the loyalty balance of a given customer. See Get loyalty ledger balances.

New endpoints for Segment integration​

Technology partners
  • Upsert customer profile V2: Creates or updates a given customer profile, and creates or sets the specified attributes and audiences. This endpoint creates attributes or audiences automatically, making it easier to use.
  • Update customer session: Updates customer sessions from Segment.

Loyalty dashboard​

Loyalty programs

The loyalty dashboard enables you to view the performance of a profile-based loyalty program. You can use it to identify trends in the use of your loyalty programs.

Cart item catalog attributes load faster​

Rule Builder

Cart item attributes from cart item catalogs are now loaded from the database for rule evaluation and are not dependent on the customer session.

More monthly updates
Enhancements:
  • (2022-08-16) Rule Builder: The Subledger field was renamed to Subledger name.
  • (2022-08-16) Get loyalty ledger profile transaction logs endpoint: Returns rulesetID and ruleName properties.
  • (2022-08-16) Get Customer Session endpoint: Returns the latest effects triggered by the session in the effects array.
  • (2022-08-16) Cart Item Catalog: Added the Price column to the UI.
  • (2022-08-16) Rule Builder: Ability to mix text and attributes for:
    • Add Loyalty Points effect: reason field.
    • Set Discount effect: name field.
  • (2022-08-02) Segment Integration: Clients can manually specify attribute types, if required, using the attributeInfo property.
  • (2022-08-02) Braze Track Event V2: The endpoint now returns a JSON object for the effects array. This allows you to parse it in your Braze campaigns, for example, to display the awarded number of points. See the tutorial.
  • (2022-08-02) Rule Builder: When entering new values in the suggestions dropdown, pressing the Enter key will add the selected value.
Bug fixes:
  • (2022-08-16) AttributeForm is now updated after the Application subscription changes.
  • (2022-08-16) Do not allow adding negative loyalty points.
  • (2022-08-16) customerSessionID returned in the Get loyalty ledger profile transaction logs endpoint now matches the session integration ID that is shown in the Campaign Manager.
  • (2022-08-02) Bundles: Fixed an issue that prevented using the entire cart as a list of cart items in a bundle.