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August 2022

New Integration API endpoint for loyalty

Integration API

The Integration API now has a new endpoint to retrieve the loyalty balance of a given customer. See Get loyalty ledger balances.

New endpoints for Segment integration

Technology partners
  • Upsert customer profile V2: Creates or updates a given customer profile, and creates or sets the specified attributes and audiences. This endpoint creates attributes or audiences automatically, making it easier to use.
  • Update customer session: Updates customer sessions from Segment.

Loyalty dashboard

Loyalty programs

The loyalty dashboard enables you to view the performance of a profile-based loyalty program. You can use it to identify trends in the use of your loyalty programs.

Cart item catalog attributes load faster

Rule Builder

Cart item attributes from cart item catalogs are now loaded from the database for rule evaluation and are not dependent on the customer session.

More monthly updates
  • (2022-08-16) Rule Builder: The Subledger field was renamed to Subledger name.
  • (2022-08-16) Get loyalty ledger profile transaction logs endpoint: Returns rulesetID and ruleName properties.
  • (2022-08-16) Get Customer Session endpoint: Returns the latest effects triggered by the session in the effects array.
  • (2022-08-16) Cart Item Catalog: Added the Price column to the UI.
  • (2022-08-16) Rule Builder: Ability to mix text and attributes for:
    • Add Loyalty Points effect: reason field.
    • Set Discount effect: name field.
  • (2022-08-02) Segment Integration: Clients can manually specify attribute types, if required, using the attributeInfo property.
  • (2022-08-02) Braze Track Event V2: The endpoint now returns a JSON object for the effects array. This allows you to parse it in your Braze campaigns, for example, to display the awarded number of points. See the tutorial.
  • (2022-08-02) Rule Builder: When entering new values in the suggestions dropdown, pressing the Enter key will add the selected value.
Bug fixes:
  • (2022-08-16) AttributeForm is now updated after the Application subscription changes.
  • (2022-08-16) Do not allow adding negative loyalty points.
  • (2022-08-16) customerSessionID returned in the Get loyalty ledger profile transaction logs endpoint now matches the session integration ID that is shown in the Campaign Manager.
  • (2022-08-02) Bundles: Fixed an issue that prevented using the entire cart as a list of cart items in a bundle.