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October 1, 2025

Introducing AI-powered summaries

Campaign ManagerEarly Access

We're introducing AI-powered summaries for sessions, audit logs, and coupon rejection reasons.

Data for customer sessions and audit logs can now be summarized in plain language. This improves accessibility and allows for better visibility of session performance and customer behavior.

Also, the Coupon Finder now contains an AI-powered Rejections tab that summarizes the reasons for coupon redemption failure, allowing for faster troubleshooting.

More monthly updates

Enhancements:

• (2025-10-01) Loyalty: You can now retrieve the total number of negative points for a loyalty program through the Get statistics for loyalty dashboard endpoint.

Bug fixes:

• (2025-10-01) Roles and permissions:
  • Fixed a bug where campaign template placeholders of type Percent were labeled as type Number in the Attribute selector.
  • Fixed a bug in campaign templates where an error message was displayed if a user left the Placeholders tab without saving the Rule Builder settings after they created a previous placeholder.
  • Fixed a bug where error messages were displayed when the user session token was missing or had expired.
• (2025-10-01) Loyalty: Fixed a bug where the offsetNegativeLoyaltyPoints effect returned an error for campaigns with per-item effects.
• (2025-10-01) Achievements: Fixed a bug where customer progress in an achievement increased incorrectly. The status also failed to change to Complete when multiple campaigns were evaluated. This occurred in groups set to Highest discount value evaluation mode and Session scope.
• (2025-10-01) Campaign Manager: Fixed a UI bug where a coupon’s status did not render correctly in the Coupons tab of the Customer profile overview page.