What's new
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Introducing negative points balances (Beta)
LoyaltyWith the new negative points feature, the active points balance in profile-based loyalty programs can now fall below zero. This helps prevent fraud in the context of refunds or cancellations, or when closed sessions are reopened.
Support for loyalty cards in custom events
LoyaltyYou can now use the loyalty card details sent in custom event payloads to perform the following actions:
- Add or deduct loyalty points based on the card details.
- Enable the Rule Engine to access all the attributes of the loyalty card.
Webhook improvements
WebhooksYou can now save incomplete webhooks as drafts and continue creating them later.
Webhook parameters now support the long string data type. You can use these parameters to enter a combination of free text and multiple attributes.
Customizable payload size for notification requests
NotificationsYou can now customize the payload size of requests sent by Application notifications and loyalty notifications. This payload size determines how much data should be batched into a single request.
More monthly updates
- (2025-05-28) Campaigns: You can now mark campaign templates as Favorites, allowing you to create a campaign from a template faster.
- (2025-05-28) Rule evaluation: For performance reasons, archived campaigns are no longer considered in rule evaluation. As a result, a rejected coupon or referral redemption from an archived campaign now returns
campaignNotInEvaluationSet
instead ofPartOfNotRunningCampaign
orreferralPartOfNotRunningCampaign
.
- (2025-05-28) Webhooks: Fixed the following issues in the webhook creation drawer where:
- The URL field validated the entered value excessively.
- Selecting the
GET
method in the Verb field did not reveal the Parameters section.
- (2025-05-28) Cart item filters:
- Fixed a bug where, when creating a condition, users could not freely enter text in the field when the
matches RegExpr
operator was selected. - Fixed an issue where the number of campaigns using an Application cart item filter in bundle definitions, effects, and related attributes was not correctly reported.
- Fixed a bug where, when creating a condition, users could not freely enter text in the field when the
- (2025-05-28) Loyalty:
- Fixed an issue with CSV exports where unencoded line break symbols in data fields broke the CSV structure for payloads.
- Fixed a bug where a rollback of expired loyalty points created a zero-point deduction.
- (2025-05-28) Rule Builder:
- Fixed an issue where using
\
as a regular expression in cart item filters was removed when the rule was saved. - Fixed an issue where it was not possible to create a revision when the limit of active campaigns for the account was reached.
- Fixed an issue where it was not possible to input a formula when updating the value of number attributes in the Update attribute value and Update cart item attribute value effects.
- Fixed an issue where using
- (2025-05-28) Attributes:
- Fixed an issue where it was not possible to use attribute values as custom values in the Create Custom Attribute drawer for the Coupon entity and String type.
- Fixed a bug where values were not cleared from the Add Custom Attribute field when changes were canceled.
- (2025-05-28) Strikethrough pricing: Fixed a bug where values were overwritten during campaign evaluation for campaigns created from the same template with the same parameter names.
- (2025-05-28) Integration API: Fixed an issue where the Add loyalty points per item effect unexpectedly returned an error in response to a customer session update.
- (2025-05-14) Loyalty:
- Fixed a bug in the Export customer loyalty balances endpoint that prevented exports for profile-based loyalty programs.
- Fixed a UI bug where content in the Environment field was misaligned in the Create Loyalty Program drawer.
- Fixed a UI bug where the negative points validation message overlapped the Reason field label in the Deduct Points drawer.
- Fixed a bug that caused a crash when reopening any loyalty card details page.
- (2025-05-14) Campaigns: Fixed a bug on the campaign dashboard where the campaign budgets drawer displayed the wrong budget type when it was expanded.