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May 28, 2025

Introducing negative points balances (Beta)​

Loyalty

With the new negative points feature, the active points balance in profile-based loyalty programs can now fall below zero. This helps prevent fraud in the context of refunds or cancellations, or when closed sessions are reopened.

Support for loyalty cards in custom events​

Loyalty

You can now use the loyalty card details sent in custom event payloads to perform the following actions:

  • Add or deduct loyalty points based on the card details.
  • Enable the Rule Engine to access all the attributes of the loyalty card.

Webhook improvements​

Webhooks

You can now save incomplete webhooks as drafts and continue creating them later.

Webhook parameters now support the long string data type. You can use these parameters to enter a combination of free text and multiple attributes.

Customizable payload size for notification requests​

Notifications

You can now customize the payload size of requests sent by Application notifications and loyalty notifications. This payload size determines how much data should be batched into a single request.

More monthly updates
Enhancements:
  • (2025-05-28) Campaigns: You can now mark campaign templates as Favorites, allowing you to create a campaign from a template faster.
  • (2025-05-28) Rule evaluation: For performance reasons, archived campaigns are no longer considered in rule evaluation. As a result, a rejected coupon or referral redemption from an archived campaign now returns campaignNotInEvaluationSet instead of PartOfNotRunningCampaign or referralPartOfNotRunningCampaign.
Bug fixes:
  • (2025-05-28) Webhooks: Fixed the following issues in the webhook creation drawer where:
    • The URL field validated the entered value excessively.
    • Selecting the GET method in the Verb field did not reveal the Parameters section.
  • (2025-05-28) Cart item filters:
    • Fixed a bug where, when creating a condition, users could not freely enter text in the field when the matches RegExpr operator was selected.
    • Fixed an issue where the number of campaigns using an Application cart item filter in bundle definitions, effects, and related attributes was not correctly reported.
  • (2025-05-28) Loyalty:
    • Fixed an issue with CSV exports where unencoded line break symbols in data fields broke the CSV structure for payloads.
    • Fixed a bug where a rollback of expired loyalty points created a zero-point deduction.
  • (2025-05-28) Rule Builder:
    • Fixed an issue where using \ as a regular expression in cart item filters was removed when the rule was saved.
    • Fixed an issue where it was not possible to create a revision when the limit of active campaigns for the account was reached.
    • Fixed an issue where it was not possible to input a formula when updating the value of number attributes in the Update attribute value and Update cart item attribute value effects.
  • (2025-05-28) Attributes:
    • Fixed an issue where it was not possible to use attribute values as custom values in the Create Custom Attribute drawer for the Coupon entity and String type.
    • Fixed a bug where values were not cleared from the Add Custom Attribute field when changes were canceled.
  • (2025-05-28) Strikethrough pricing: Fixed a bug where values were overwritten during campaign evaluation for campaigns created from the same template with the same parameter names.
  • (2025-05-28) Integration API: Fixed an issue where the Add loyalty points per item effect unexpectedly returned an error in response to a customer session update.
  • (2025-05-14) Loyalty:
  • (2025-05-14) Campaigns: Fixed a bug on the campaign dashboard where the campaign budgets drawer displayed the wrong budget type when it was expanded.