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See the latest improvements and features in Talon.One here, or subscribe to our RSS feed.

October 15, 2025

Introducing the products dashboard​

DashboardsEarly access

The new products dashboard offers detailed analytics about the performance of individual products and SKUs, based on customer session data.

This enables you to better understand how your promotions align and to identify trends in product purchase.

Progress rollback for completed achievements​

Achievements

One-time and recurring on expiration achievements now support rollback of customer progress when the session is cancelled after the achievement is Completed.

You can enable this setting in new and existing achievements.

Best prior price compliance​

Strikethrough pricingEarly access

We've added best prior compliance to our strikethrough pricing architecture.

Talon.One now automatically tracks historical SKU prices and the factors that determine each price, such as audiences and campaigns. To retrieve the price history, use the new Fetch best prior price endpoint.

October 1, 2025

Introducing AI-powered summaries​

Campaign ManagerEarly access

We're introducing AI-powered summaries for sessions, audit logs, and coupon rejection reasons.

Data for customer sessions and audit logs can now be summarized in plain language. This improves accessibility and allows for better visibility of session performance and customer behavior.

Also, the Coupon Finder now contains an AI-powered Rejections tab that summarizes the reasons for coupon redemption failure, allowing for faster troubleshooting.

More monthly updates
Enhancements:
Bug fixes:
  • (2025-10-15) Achievements: Fixed a bug where, if a user deleted an achievement, its progress was also deleted.
  • (2025-10-15) Roles and permissions: Fixed a bug that prevented the Edit Role window from opening when the user clicked on a role.
  • (2025-10-01) Roles and permissions:
    • Fixed a bug where campaign template placeholders of type Percent were labeled as type Number in the Attribute selector.
    • Fixed a bug in campaign templates where an error message was displayed if a user left the Placeholders tab without saving the Rule Builder settings after they created a previous placeholder.
    • Fixed a bug where error messages were displayed when the user session token was missing or had expired.
  • (2025-10-01) Loyalty: Fixed a bug where the offsetNegativeLoyaltyPoints effect returned an error for campaigns with per-item effects.
  • (2025-10-01) Achievements: Fixed a bug where customer progress in an achievement increased incorrectly. The status also failed to change to Complete when multiple campaigns were evaluated. This occurred in groups set to Highest discount value evaluation mode and Session scope.
  • (2025-10-01) Campaign Manager: Fixed a UI bug where a coupon’s status did not render correctly in the Coupons tab of the Customer profile overview page.