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20 docs tagged with "session"

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Attributes

An attribute represents a characteristic of a given entity, and you can use it in your rules.

Diagnose customer sessions

Use the session page to troubleshoot why a discount failed to apply or why a customer didn't receive their expected loyalty points.

Display customer sessions

Customer sessions contain customer activity within a given Application. For example, a customer session can represent a shopping cart or a completed order for a given customer.

Display events

An event represents a single occurrence of an individual customer action. Each customer session contains one or more events.

Display the Application dashboard

The Application dashboard provides you with detailed data about the influence of your campaigns on customer sessions, generated revenue, discounts, and coupons. You can view this data for all the campaigns in your Application or filter it by campaign.

Import customer data

When you first integrate with Talon.One, ensure you import information about your existing customers to maximize the use of targeted campaigns immediately.

Integrate with Talon.One

Integrating with Talon.One revolves around two main concepts: sending customer session updates and processing rule effects.

Look up coupon details

The coupon page displays the configuration, limits, and usage history of a specific coupon code.

Support portal overview

The support portal is a workspace for support agents to troubleshoot promotion-related queries.

Use custom identifiers to prevent fraud

The Update customer session endpoint of the Integration API allows you to add custom identifiers in addition to the session identifier. To add custom identifiers, use the identifiers property in the body.

View customer profiles

Use the customer profile page to investigate a specific customer's activity, troubleshoot failed coupons, view loyalty points and tiers, and issue coupons, gift cards, or loyalty points.