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15 docs tagged with "customer"

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Achievement entity

The achievements feature, also known as the Gamification Engine, is an entity in Talon.One that defines a goal a customer must reach to unlock a reward. Use achievements to build retail gamification campaigns to reward customers for completing missions and challenges.

Achievement participant

An achievement participant is a customer profile that has made progress in at least one achievement in a live Application. Talon.One records participation as customer progress in an achievement.

Achievement participants

An achievement participant is a customer profile that has made progress in at least one achievement connected to a live Application.

Audiences

Audiences are lists of customer profiles that allow you to target specific groups of customers in your campaigns.

Display events

An event represents a single occurrence of an individual customer action. Each customer session contains one or more events.

Generic CDP integration

You can integrate with any customer data platform (CDP) using Talon.One's endpoints for third-party tools.

Hightouch

Hightouch is a data and AI platform for marketing and personalization.

Import customer data

When you first integrate with Talon.One, ensure you import information about your existing customers to maximize the use of targeted campaigns immediately.

Tealium

Tealium is a customer data platform that provides tools for managing

Use coupon wallets

You can use Talon.One to manage coupon wallets. Coupon wallets enable customers to collect

Use external IDs with Shopify and Talon.One

Having the same customer and product IDs across your systems helps you deliver a seamless omnichannel experience, driving promotions and loyalty everywhere — web, app, and POS.