The achievements feature, also known as the Gamification Engine, is an entity in Talon.One that defines a goal a customer must reach to unlock a reward. Use achievements to build retail gamification campaigns to reward customers for completing missions and challenges.
Audiences are lists of customer profiles that allow you to target specific groups of customers in your campaigns.
A customer profile is Talon.One's internal representation of your customer.
A customer session is a finite container of customer activity within an Application.
A customer profile contains data created and updated by the Campaign Manager as well as
An event represents a single occurrence of an individual customer action. Each customer session contains one or more events.
You can integrate with any customer data platform (CDP) using Talon.One's endpoints for third-party tools.
Hightouch is a data and AI platform for marketing and personalization.
When you first integrate with Talon.One, ensure you import information about your existing customers to maximize the use of targeted campaigns immediately.
Some functionality described here is only available in the version of the achievements feature. For more information, contact your Customer Success Manager.
Tealium is a customer data platform that provides tools for managing
You can use Talon.One to manage coupon wallets. Coupon wallets enable customers to collect
Having the same customer and product IDs across your systems helps you deliver a seamless omnichannel experience, driving promotions and loyalty everywhere — web, app, and POS.