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30% off with a coupon code

Let's create a promotion rule that provides a 30% discount to customers who enter the SUMMER2023 coupon code.

Account

Use the Account section of the Campaign Manager to see your plan details, get an overview of your account and manage your deployment.

Achievement entity

The achievement entity allows you to check if a customer has reached a defined target within a specified period of time.

Achievements

Achievements allow you to check if a customer has reached a defined target within a specified period of time.

API effects

Effects are set in your rules. They represent what happened inside the Rule Engine so that you can apply the right action in your integration layer, if needed.

API tester

Use the API tester to visually compose an Update customer session, Update customer profile, or Track event CURL request using the Campaign Manager.

Application entity

Every request to the Integration API comes from your integrated webshop. Typically,

Application notifications

Application notifications allow you to be informed about the changes occurring to your campaigns and coupons. Requests from the notifications you create are sent as webhooks.

Applications

Applications are the environment where you create and manage your campaigns. Each Application can contain one or more campaigns and API keys to send integration data to Talon.One.

Attributes

An attribute represents a characteristic of a given entity, and you can use it in your rules.

Audiences

Audiences are lists of customer profiles that allow you to target specific groups of customers in your campaigns.

Available conditions

Talon.One offers the following conditions. Use them to create rules that match your specific use-case.

Basic referral

We can use referrals for our customers' friends to become customers too.

Buying 3 and paying for 2

Let's create a BOGO campaign for customers who buy three items from a given list of products or categories of products to get the cheapest one of them for free.

Campaign analytics

You can get an overview of your running campaigns and analyze their performance with varying granularity from different sections of the Campaign Manager.

Campaign entity

Campaigns are the main entity marketers interact with in Talon.One. Each campaign is defined by at least one rule.

Campaign settings

The Settings section of each campaign in the Campaign Manager allows you to manage all the settings related to that specific campaign.

Campaign templates

You can create templates from existing campaigns and use them as a starting point for creating new campaigns in any Application. This simplifies the campaign creation process and increases error control by including predefined rules and restricting the values that can be modified.

Campaign types

You can create different types of campaigns depending on your use case, for example, a specialized campaign that can apply discounts only to certain items in your customer's cart.

Campaigns

A campaign is the entity that allows you to set up your promotions in Talon.One.

Cart item filters

Cart item filters allow you to use the items in your customers' carts in different ways to create more selective rules. Use cart item filters, for example, to count cart items, select specific items, or sort them by size, quantity, price, or any other characteristics relevant to your business.

Conditions

Conditions are available only for promotion rules. They represent the criteria to trigger a given rule effect, following the logic WHEN THEN . They are always specific to your promotional use case.

Copying campaigns

You can copy a campaign to a different Application than the one in which it was created. The new campaign contains all the rules and achievements of the original one, but no coupons, referral codes, or stores are copied.

Coupons

The Coupons page of your campaign allows you to

Creating a channel-specific coupon campaign

Let's imagine that we are targeting a young audience and want to give a discount to customers who redeem a valid coupon code on our mobile app. The discount is not applied if the coupon is redeemed on our website. This is useful for segmentation purposes.

Creating a custom effect to award minutes

Talon.One offers a set of effects via its Integration API that you can use to get data to the integration layer. But sometimes, the data that they return might not be what you require.

Creating a gift card campaign

You can create gift cards using our coupons feature that you can offer to your customers as an alternative to a refund or as a reward for a contest.

Creating achievements

Create an achievement to check if a customer has reached a defined target within a specified period of time.

Creating coupons via Braze

In this tutorial, let's set up Braze to automatically generate coupons inside Talon.One and deliver the coupon codes to specific customer segments.

Creating custom coupons

A number of use cases may require creating custom coupons using the Management API. Custom coupons are coupons with custom attributes that we can leverage to tweak the coupons' behaviour.

Creating referrals

You can create referral codes for your campaign by importing them into Talon.One or

Creating referrals via Braze

In this tutorial, let's set up Braze to automatically generate referrals inside Talon.One and deliver the referral codes to specific customer segments.

Creating templates

You can create a template by converting an existing campaign into a template.

Creating webhooks

Let's create a webhook in the Campaign Manager to send some data from Talon.One. The

Discounting bundles

Let's create a promotion rule that awards customers with a $50 pro-rata discount per bundle of one bike and two helmets found in their sessions.

Discounting items in specific positions

Let's imagine that we want to issue a discount on a specific unit of an item with a given SKU. For example, if our business is an apparel store, we may want to issue a 50% discount on the second unit of a given shirt when customers use a specific coupon.

Displaying campaign insights

The campaign insights page displays detailed data about the influence of the campaign on coupon redemptions, discount costs, and other related data points with up to daily and hourly granularity.

Displaying campaigns

After integrating with Talon.One, you can view and manage the campaigns in your Application from the Campaigns page.

Displaying stores

A store is an entity in Talon.One used to represent all the physical and digital sales channels of an organization. Each store contains data created and updated through the Management API.

Displaying the account dashboard

The account dashboard displays a count of all the running campaigns in a given live Application. It also displays the revenue generated from purchases.

Displaying the Application dashboard

The Application dashboard provides you with detailed data about the influence of your campaigns on sessions, generated revenue, discounts, and coupons. You can view this data for all the campaigns in your Application or filter it by campaign.

Exporting Talon.One data

You can export data from Talon.One to use it in other marketing tools, run reports or analyze it as part of your BI strategy in case your integration landscape includes an existing data warehouse.

Exporting triggered effects

You can download a CSV file containing all the effects triggered in a given time range for all the campaigns of your Application.

Finding coupons

Use the Coupon Finder to search through your coupon codes across all the campaigns of your Application and display the details of a single coupon.

Giveaway entity

A giveaway allows you to offer an external reward to a customer.

Giveaways

You can use giveaway pools to store codes or vouchers generated outside of Talon.One with which to reward your customers.

Incentivizing sharing of product links

Customers often share links to promoted products with their friends. When such a referral converts into a new sale, the customer and their friend receive benefits.

Logs

In the Account > Logs section of the Campaign Manager, you can display the different logs that Talon.One maintains to monitor or troubleshoot your integration.

Loyalty programs

Loyalty programs allow you to reward customers for their purchases or other actions by adding points to their user profiles or to cards that they can share with other people.

Management API

Use the Management API to programmatically do most of what the Campaign Manager's UI allows. It's the API for management purposes and back-office systems.

Managing achievements

You can edit the details of an achievement or delete an achievement. You can also export the data of all the customers who have participated in an achievement.

Managing Application cart item filters

Application cart item filters allow you to filter items by the value of a certain attribute, such as SKU or product category. They can be used in more than one campaign of your Application.

Managing attributes

Attributes are the key to customizing your rules as much as you want. Use attributes to represent any information about the following entities:

Managing audiences

You can manage your audience members and delete an audience created in Talon.One via the Campaign Manager or via the Integration API.

Managing campaign budgets

Budgets allow you to control the total monetary spending in your campaigns by restricting the benefits they give as you run different promotions. Budgets are useful as a security measure to avoid overspending, prevent fraud, and control the behavior of your campaigns.

Managing campaign evaluation

In the Campaign Evaluation section of your Application, you can decide the order, scope, and mode by which the Rule Engine evaluates your campaigns.

Managing campaign features

On the left-side menu of a campaign, click Settings > Features, and enable or disable the following features:

Managing campaign schedule

The campaign schedule decides when a campaign starts running and when it expires. Defining a start and end time for your campaigns allows you to plan ahead.

Managing collections

A collection is a list of items of your choice that you can use as an attribute in rules or cart item filters.

Managing coupons and gift cards

After you have created coupons and gift cards in a campaign, from the Coupons page of your campaign, you can list, edit, export, and delete them. You can also import coupons directly from a CSV file.

Managing general settings

Manage the general settings of your Application. These settings are applied to all the campaigns you create and manage in the Application.

Managing referrals

After you have created referrals in a campaign, you can create rules to reward customers

Managing users

Each member of your organization can have their own user profile from which they can use the Campaign Manager.

Redeeming a coupon code to issue a discount

Once we have created random coupon codes and have distributed them among our customers, let's set up a standard campaign to provide them with a 20% discount on their orders when they redeem a valid coupon code and the session total reaches $60.

Referrals

Referral codes are intended for your customers to share with other people so that they too

Revising campaigns

Revise an active campaign to make independently tested changes to its rules and settings without affecting the current rules and settings. You can revise , , and campaigns.

Rewarding customers for every Nth purchase

After you have created a loyalty program, you can define rules which allow you to use it as a counter. For example, you can use a loyalty program to count the number of purchases made by a customer.

Rules

Rules allow you to define the logic of your campaign. They are evaluated as long as the campaign is active. You can create and manage one or more rules in your campaign's Rule Builder.

Setting up flash sales

In flash sale campaigns, a certain number of items are offered at a discount for a limited time. The campaign ends once the time span is over or all the items on sale are sold. We can use coupon code redemptions to limit the number of times the product can be purchased with a discount.

Spend 1 point as 1 dollar

Let's create a promotion rule that allows customers to pay using the points they collected. One point should equal one dollar.

Store entity

A store is a type of entity used to represent all the physical and digital sales channels of an organization.

Tools

In the Campaign Manager, in Account > Tools, you can create and manage many entities related to your Talon.One account.

Travel, Airlines, Car Rental

This guide is for companies operating travel sites such as car rentals, flight bookings etc. It shows how Talon.One can be used to provide loyalty programs and discounts. There are two steps to using Talon.One:

Using attributes

On the Settings page of your Application, you can make one or more Application custom attributes available in all the campaigns of an Application, and also make one or more campaign and coupon custom attributes mandatory.

Using custom identifiers to prevent fraud

The Update customer session endpoint of the Integration API allows you to add custom identifiers in addition to the session identifier. To add custom identifiers, use the identifiers property in the body.

Using geolocation

You can create campaigns that only trigger if your customer is in a specific location.

Using subledgers

A loyalty subledger is an individual loyalty points wallet within a loyalty program. You can create multiple subledgers for one loyalty program to control where your customers earn and redeem their loyalty points.