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Giveaways

You can use giveaway pools to store codes or vouchers generated outside of Talon.One with which to reward your customers.

For example, you can send customers Amazon gift cards when they spend a certain amount or join a new tier in a loyalty program.

To use giveaways in the effects of your rules:

  1. Activate the giveaway feature in your campaign.
  2. Create a giveaway pool and connect it to the Application that contains your campaign.
  3. Import giveaway codes into the pool.

Giveaway pool environments​

You can create giveaway pools in one of the following environments:

  • Sandbox
  • Live

They help you differentiate between testing and production giveaway pools.

Giveaway pools from a given environment can only be connected to Applications from the same environment. For example, if a giveaway pool is created in the sandbox environment, it cannot be accessed in the live environment.

Listing giveaway pools​

To list your giveaway pools, on the leftmost menu, click Giveaways.

The page that opens displays the available giveaway pools. It contains the following information for each of them:

ColumnDescription
IDUnique number identifying the giveaway pool. It is used for integration purposes.
EnvironmentEnvironment of the giveaway pool.
PoolName and description of the pool.
ApplicationsNumber of Applications the pool is connected to.
ActionsOptions to edit or delete the pool.

Displaying a giveaway pool​

To view the details and codes of a giveaway pool, on the Giveaways page, click its name.

The page that opens displays the name and description of the giveaway pool along with the following information:

  • Giveaway Pool ID: Unique number identifying the giveaway pool. It is used for integration purposes.
  • Last Update: Date and time when the pool was last modified.

In the Giveaway Codes section, the page displays the following information about the codes of the giveaway pool:

ColumnDescription
CodeThe giveaway code, for example, a gift card redemption code.
AwardedAward status of the code. means awarded. means not awarded.
Customer Integration IDID of the customer who was awarded, if the giveaway was awarded.
CreatedDate and time when the giveaway code was created.
Awardable FromDate and time from when the code can be awarded.
The code provider can still determine whether the code can be redeemed.
Awardable UntilDate and time from when the code can no longer be awarded.
The code provider can still determine whether the code can be redeemed.
AttributesName and value of the connected custom attributes with associated entity giveaway.
Learn more about this in the Developer docs.