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Managing campaign features

Click Settings > Features in the left-side menu of a campaign to enable or disable the following features:

  • Coupons
  • Referrals
  • Loyalty
  • Giveaways
note

You can only enable and disable features in campaigns created from scratch.

Once you enable or disable the required features, click Save Changes.

Enabling campaign features

Enabling campaign features allow you to use extra conditions and effects.

For example, you can reward your customers with coupons via an effect once you activate the Coupons feature.

Important

We recommend only enabling features that you intend to use in a given campaign, as the behavior of your campaigns may vary depending on which features are enabled.

For example, for performance reasons, the Rule Engine skips Loyalty campaigns when there are no customer profiles in the session.

Disabling campaign features

Disabling a campaign feature makes the conditions and effects related to the feature unavailable in new rules. However, all rules created before disabling a given feature still work as expected.

For example, customers can still receive loyalty points or redeem coupons after you disable the Loyalty and Coupons features until you edit the rules accordingly.