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Campaigns

A campaign is the entity that allows you to set up your promotions in Talon.One. A campaign is represented by its:

  • Rules
  • Schedule
  • State
  • Budget and budget limits
  • Performance data

You can create multiple campaigns of any type within the same Application, each of them containing at least one rule. We recommend not building more than 3 rules per campaign for optimal performance.

Typically, you should create campaigns for the following use cases:

  • Easier management of campaign strategies. For example, you can create different campaigns for different departments to manage.
  • Scheduling campaign on different dates. For example, creating a Black Friday campaign.
  • Better budget allocation management, assigning different budgets to campaigns.
  • Possibility to evaluate campaigns.
  • Using different features in your rules (coupons, referrals, loyalty programs and giveaways).
info

Your contract can determine the maximum number of active campaigns that you can create in your live Applications. You can find this information in the Campaign Manager, in Account > Usage & Limits.

The campaign dashboard

In Apps > Campaigns, click a campaign name to view its dashboard. It provides you with an overview of the campaign. It contains the following sections:

Section

Description

Details

Displays:

  • Campaign description.
  • Campaign creation date and the user who created the campaign.
  • Last update date and the user who updated the campaign.

State

Indicates whether the campaign is running, disabled or archived. 

It allows you to:

  • Edit the campaign state.
  • Delete the campaign.
  • Copy the campaign

Schedule

Indicates whether the campaign has a schedule

If the campaign has a schedule, it displays the start time and the end time.

Rules

Displays any rules built in the campaign. You can see:

  • Name of each rule.
  • Number of conditions and effects for each rule. 

Performance and Budgets

Displays any campaign budgets set for the campaign. 

Each budget contains a bar and a counter representing the campaign budget usage in relation to the defined limit.