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Managing audiences

You can manage your audience members and delete an audience created in Talon.One via the Campaign Manager or via the Integration API.

tip

Using the Integration API can be useful to sync your data warehouse with Talon.One.

Feature access
Only admins have access to this feature.

Editing an audience and importing members​

You can modify some characteristics of an audience via the Campaign Manager after it has been created. For example, you can make it available in different Applications or import a CSV file with a list of members.

tip

You can also add members to or remove them from an audience using the Update audience effect in your rules.

To edit an audience and import members:

  1. On the leftmost menu, click Audiences.

  2. Click next to the audience name.

    tip

    You can also click Edit Audience at the top-right of the audience page.

  3. Edit the required details (name, description, connected Applications).

    note

    To import a list of members, click Upload a CSV file in Import members list.

    The newly imported file overrides the content of the current list.

  4. Click Save Changes.

Deleting an audience​

You can delete an audience via the Campaign Manager if it is not referenced by the rules of any campaign.

To delete an audience:

  1. On the leftmost menu, click Audiences.

  2. Click next to the audience name.

    tip

    You can also click at the top-right of the audience page.

  3. Click Delete Audience to confirm the action.