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Third-party API keys 

A Third-party API key allows you to authenticate with the Third-party API to exchange data between Talon.One and a supported technology partner.

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API key states​

API keys have the following states:

  • Valid: The key is valid and can be used.
  • Expires Soon: The key is valid and can be used but expires sometime in the next seven days.
  • Expired: They key has passed its expiration date and can no longer be used.

Create a Third-party API key​

Create a Third-party API key to authenticate with the Third-party API from a supported third-party platform, like a customer engagement platform.

To create an API key specific to, for example, Braze:

  1. In your Application, click Settings > Integration API Keys.

  2. Click Create API Key.

  3. In the Create API Key drawer, if you are asked for a key type, select Production.

  4. In Key name, type a name to identify the key.

  5. In Key expiration date, select a date.

    Tip

    Avoid choosing expiration dates that fall at the end of the year or during other high-traffic periods.

  6. In Third-party integration, select Yes.

  7. From Platform, select Braze.

  8. Click Create API Key.

  9. Click to copy the key for use.

Note

You cannot view or copy the API key after closing the drawer.

Delete a Third-party API key​

When you delete a Third-party API key, the platform that uses that key immediately loses access to the Third-party API.

Important

You cannot undo the deletion of a Third-party API key.

To delete a Third-party API key:

  1. In your Application, click Settings > Integration API Keys.
  2. In the API Keys section, to the right of the key you want to delete, click .
  3. In the confirmation window that appears, type the name of the key and click Delete API Key.
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