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Finding coupons

Use the Coupon Finder to search through your coupon codes across all the campaigns of your Application and display the details of a single coupon.

To find a coupon:

  1. On the left-side menu of your Application, click Coupon Finder.
  2. In the search field, type the coupon code or a part of it. The search is not case-sensitive.
  3. On your keyboard, press the Enter or Return key.

Any partially matching coupons are displayed in a list. If there's an exact match, the details of the coupon are displayed.

Displaying coupon details​

Click a coupon in the search results list to see its details. For each coupon, the following information is displayed in the Overview tab:

  • Coupon details
    • Coupon code
    • Status (for example, Active or Expired)
    • Batch ID
    • Redemptions
    • Creation date
    • Validity
    • Customers who used the coupon
    • Coupon attributes
  • Campaign details
    • Campaign where the coupon was created
    • Campaign status
    • Rules in the campaign
  • Session details
    • Customer sessions where the coupon was used

To edit the coupon code, click Edit Coupon.

Displaying coupon rejection reasons​

Feature access
This feature is in the early access phase. To unlock this feature, contact your Customer Success Manager.

If a coupon code was rejected, you can find out more information about the reasons here:

  1. Click the Rejections tab. This view shows the following information for each rejection of this coupon code:
    • Session ID
    • Rejection time
    • Customer ID
    • Rejection reason
  2. Under Rejection reason:

    1. (Optional) Select a language for the summary.

    2. Click Generate summary to view an explanation of the rejection.

      For example: The coupon was rejected because the session total was only 5€ and the minimum required total was 10€.