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Displaying events

Events represent single occurrences of individual customer actions. Each customer session contains one or more events. For example, a referral being created or a coupon being rejected can be defined as events.

Event types

There are different types of events:

  • Talon_session_created: The session was opened. For example, the customer created a cart.
  • Talon_session_updated: The session was updated. For example, the customer added a new item to the cart.
  • Talon_session_closed: The session was closed. For example, the customer checked out.
  • Talon_session_cancelled: The session was cancelled. For example, the customer left before checking out.
  • Talon_session_revoked: The session was updated after it was closed. For example, the customer requested a refund.

Learn more about events in our Developer docs.

Listing events

The Events page in the left-side menu of the Application displays all the events of this Application. It contains the following information:

ColumnDescription
TimeDate and time when the event happened in the timezone of the Application.
EventEvent type.
Customer IDUnique identifier of the customer profile associated to the event. It can be used for integration purposes. It is the same across all Applications.
Session IDUnique identifier of the customer session where the event happened. It can be used for integration purposes. It is unique for each Application.
EffectsNumber of effects triggered for the event.

Event overview

Click the checkbox to the left of each row in the Events page to see further information on an event:

  • Attributes: Event attributes and their value. They indicate whether the session is new for the event and provide details on the payload.
  • Effects:
    • Campaign: The names of the campaigns where the rules containing each effect triggered for the event were built.
    • Rule: The names of the rules each effect belongs to.
    • Expression: The name of the effect in the response and the values set for the effect.