Displaying events
Events represent single occurrences of individual customer actions. Each customer session contains one or more events. For example, a referral being created or a coupon being rejected can be defined as events.
Event types
There are different types of events:
Talon_session_created: The session was opened. For example, the customer created a cart.Talon_session_updated: The session was updated. For example, the customer added a new item to the cart.Talon_session_closed: The session was closed. For example, the customer checked out.Talon_session_cancelled: The session was cancelled. For example, the customer left before checking out.Talon_session_revoked: The session was updated after it was closed. For example, the customer requested a refund.
Learn more about events in our Developer docs.
Listing events
The Events page in the left-side menu of the Application displays all the events of this Application. It contains the following information:
| Column | Description |
|---|---|
| Time | Date and time when the event happened in the timezone of the Application. |
| Event | Event type. |
| Customer ID | Unique identifier of the customer profile associated to the event. It can be used for integration purposes. It is the same across all Applications. |
| Session ID | Unique identifier of the customer session where the event happened. It can be used for integration purposes. It is unique for each Application. |
| Effects | Number of effects triggered for the event. |
Event overview
Click the checkbox to the left of each row in the Events page to see further information on an event:
- Attributes: Event attributes and their value. They indicate whether the session is new for the event and provide details on the payload.
- Effects:
- Campaign: The names of the campaigns where the rules containing each effect triggered for the event were built.
- Rule: The names of the rules each effect belongs to.
- Expression: The name of the effect in the response and the values set for the effect.