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Setting up single sign-on

Single sign-on (SSO) allows users to access many service providers using a single username and password by relying on a single identity provider.

Feature access
Only admins have access to this feature.

When single sign-on is enabled, users of an organization can sign in to Talon.One directly with their identity provider user account.

The steps to set up single sign-on depend on the identity provider. To learn how to set up single sign-on with different providers, see these tutorials.

Enabling single sign-on​

important
  • Enabling single sign-on automatically disables two-factor authentication for all users of your organization.
  • You cannot disable single sign-on in the Campaign Manager. To disable it, contact our support team.

After you have set up single sign-on on both the identity provider side and the Talon.One side, you can enable it for all users of your organization.

To enable single sign-on, in Talon.One, in Account > Organization > Single Sign-On, click Enable Single Sign-On. Single sign-on is enabled immediately.

note
  • When single sign-on is enabled but not enforced, users can continue to sign in to Talon.One using their email and password. However, after they sign in once using single sign-on, they cannot use their email and password to sign in anymore.
  • If you use more than one identity provider for your organization, you can set up multiple single sign-on connections. For details, contact our support team.

Enforcing single sign-on​

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Enforcing single sign-on is a permanent action. When single sign-on is enforced, users of your organization can sign in to Talon.One only with the domains specified in the setup.

Enforce single sign-on only when you are sure that the setup is correct and signing in works as expected.

After you have set up single sign-on on both the identity provider side and the Talon.One side, you can enforce it for all users of your organization.

To enforce single sign-on:

  1. In Talon.One, in Account > Organization > Single Sign-On, select the Enforce single sign-on checkbox.
  2. Click Enable Single Sign-On.
  3. In the pop-up that appears, click Enable Single Sign-On.

You can also enforce single sign-on later while editing the setup.

Editing the single sign-on setup​

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Always ensure the setup information in Talon.One matches the information from your identity provider.

You can edit any information in your single sign-on setup, for example, the connection name or sign-on URL.

To edit the single sign-on setup:

  1. In Account > Organization > Single Sign-On, click Edit Single Sign-On.
  2. Edit the setup as needed.
  3. (Optional) If single sign-on is not enforced, select the Enforce single-sign on checkbox to enforce it.
  4. Click Save.

The changes to the single sign-on setup are applied immediately.