Generic CDP integration
You can integrate with any customer data platform (CDP) using Talon.One's endpoints for third-party tools.
These endpoints are for general use with any platform. If you use a partner listed in the Customer data platforms section, do not follow this tutorial. Instead, refer to a tutorial specific to your platform.
The following endpoints are available:
- Update customer profile
- Update audiences in multiple customer profiles
- Create audience
- Update audience
- Delete audience
See API Docs
Authenticating
All CDP endpoints rely on Talon.One's third-party API keys of type Customer Data Platform.
To generate an API key:
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In your Application, click Settings > Integration API Keys.
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Click Create API Key.
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In the Create API Key drawer, select Production as the key type.
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In Key name, type a name to identify the key.
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In Key expiration date, select a date.
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In Third-party integration, select Yes.
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From Platform, select Customer Data Platform.
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Click Create API Key.
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Click to copy the key for use.
noteYou cannot view or copy the API key after closing the drawer. If you lose it, create another API key.
Use the key in the Authorization
header of each of the endpoints. For example:
Authorization: ApiKey-v1 dbc644d33aa74d582bd9479c59e16f970fe13bf3
Updating a customer profile
To update a customer profile and change its audiences from a CDP platform, use the following endpoint:
https://integration.talon.one/cdp/customer_profile/{customerProfileId}
See API Docs
Updating audiences in multiple customer profiles
To update the audiences in multiple customer profiles from a CDP platform, use the following endpoint:
https://integration.talon.one/cdp/customer_profile/audiences
See API Docs
Creating an audience
To create an audience from a CDP platform, use the following endpoint:
https://integration.talon.one/cdp/audiences
See API Docs
Updating an audience
To update an audience from a CDP platform, use the following endpoint:
https://integration.talon.one/cdp/audiences/{audienceId}
See API Docs
Deleting an audience
To delete an audience from a CDP platform, use the following endpoint:
https://integration.talon.one/cdp/audiences/{audienceId}
See API Docs