Braze

Braze is a customer engagement platform that allows you to manage customer-centric interactions between consumers and brands in real-time.

Integrating Talon.One with Braze allows you to interact with Talon.One's features from your Braze campaigns. That way, you can, for example, do the following:

• Send personalized coupon or referral codes to your customer's inbox.
• Instantly message clients to encourage action that leads to a discount, referral, coupon, loyalty, or any other custom reward you created during your own integration process.

important

Braze supports per-minute rate limiting for sending messages. To ensure that it matches the default per-second rate limit of our CEP endpoints, in your Braze settings, set Delivery Speed Rate-Limiting to a maximum of 2500 requests per minute or lower, if required.

Using a higher rate limit can cause issues during the creation of coupons and referrals or prevent coupons or referrals from appearing in the message sent via Braze.

See more about rate limiting in Braze: Rate limiting and frequency capping.

See API Docs

Braze tutorials

Adding loyalty points via Braze

Let's set up Braze to give loyalty points to a customer when Talon.One receives a specific Braze event.

Creating a birthday promotion via Braze

Birthdays are a great opportunity to give presents to someone so treating your customers

Creating coupons via Braze

In this tutorial, let's set up Braze to automatically generate coupons inside Talon.One and deliver the coupon codes to specific customer segments.

Creating referrals via Braze

In this tutorial, let's set up Braze to automatically generate referrals inside Talon.One and deliver the referral codes to specific customer segments.

Fetching a loyalty ledger in Braze

Let's set up Braze to retrieve the loyalty ledger information of a customer from Talon.One.

Sending personalized coupons via Braze using a webhook

With a Braze integration, you can send coupon codes generated in Talon.One to specific customers through one of the available Braze messaging channels, like email, SMS, and push notification.

Updating Talon.One audiences via Braze

After you create an audience in Talon.One,

Using notifications with Braze

In this tutorial, let's set up Braze to receive loyalty notifications from Talon.One and use them to trigger an email campaign.

Using universal coupons and reservations with Braze

In this tutorial, we set up Braze to use universal coupons with reservations.